About us

Contact Us

United States and Canada

Hotline	(561) 921 0847 (USA only)
Fax:	561-921-0854
Business hours:	9:00 AM - 5:00 PM (East Coast) Monday - Friday
Contact:	Contact form US
Address:	I.R.I.S. Inc 955 NW 17th Avenue, Unit A Delray Beach, Florida 33445 United States

Other countries

Hotline:	+32-(0)10- 45 13 64 (Belgian phone number)
Fax:	+32-(0)10-45 34 43
Business hours:	8:30 AM - 17:30 PM CET Monday - Friday
Contact:	Contact form ROW
Address:	I.R.I.S. Group Headquarters 10 rue du Bosquet B-1348 Louvain la Neuve Belgium
Vat Number	BE430824708

Secure payment options

When purchasing on our online shop, all exchanged data is sent using a secure connection. Any data you enter is encrypted using the SSL Protocol, protecting it against disclosure to third parties.
The Padlock in the lower right hand (Internet Explorer), top left (Firefox) corner of your browser indicates that SSL encryption is activated. You can also tell that the page is protected if the URL displayed in the address bar begins with "https:".

Credit card Online : Our 3rd party secure online payment system Ogone accepts all majors international credit cards: Visa, Mastercard, American Express.
PayPal : PayPal is a safe and secured payment system, available world wide.
Credit card by fax : If you do not wish to give your credit card details online you can send them by fax using the "credit card by fax" payment option.
Wire transfer (Money transfer) : Available: at the end of the ordering process print the payment information document , once the payment is confirmed the product will be sent to you.

Payments options available by country

North America : Credit card online , PayPal and Credit card by fax
Other countries : Credit card online, PayPal, Credit card by fax and Wire transfer (Money transfer)

Shipping options

Download delivery
Download delivery is available for Readiris, downloading details are given on the ordering confirmation screen and in the order confirmation email. No CD is sent if you select this option but you can download the software at any time in the future, the product manual and other documentation are included in easy to read Adobe PDF format.

Boxed product
Check below for available delivery methods in you country, for exact pricing please refer to the shopping cart page of the ordering process:

USA & Canada: The products ship from our US office.
Custom duties taxes may apply for Canada (These taxes are the customer responsibility, see Taxes and Duties)

Delivery option	Delivery time
UPS/Fedex ground	3-8 days
UPS/FedEx 2 days	2-4 days
UPS/FedEx next day	1-3 days

Europe: The products ship from our Belgian office.

Delivery option	Delivery time
DHL shipping	2-5 days

All other countries: The products ship from our Belgian office.
Warning: Custom duties taxes will apply! (These taxes are the customer responsibility, see Taxes and Duties )

Delivery option	Delivery time
DHL shipping	3-6 days
Post Shipping	7-21 days

General sales conditions

The following terms and conditions apply to your purchase of products from I.R.I.S. s.a. and I.R.I.S. Inc.. By placing your order, you agree to be bound by these terms and conditions, which constitute the entire agreement between you and us regarding the products purchased. In these terms and conditions, "we" and "us" means I.R.I.S. s.a. and/or I.R.I.S. Inc., and "you" means you "the customer".

9. Money Back guarantee

10. Downloaded products

11. Returns

12. Territory. I.R.I.S. s.a. and I.R.I.S. Inc. delivers products worldwide