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Find the technical support you need for your product: getting started, software downloads, user manuals, frequently asked questions (FAQ)...

This page contains the information you need for the following products:

  • IRIScan Desk 5
  • IRIScan Desk 5 Pro
  • IRIScan Desk TWAIN Driver
IRIScan Desk 5
Use the download links below to obtain the files needed to install IRIScan Desk 5 / 5 Pro:
File Name File Size Version Download
IRIScan Desk 5 342 MB Mac: 10.15 up to 14.0
Windows: 7 - 8 - 10 - 11
File Name File Size Version Download
IRIScan Desk 5
Pro
515MB Mac: 10.15 up to 14.0
Windows: 7 - 8 - 10 - 11
File Name File Size Version Download
TWAIN driver 286MB ONLY for
Windows: 7 - 8 - 10 - 11
Discover all available videos for IRIScan Desk 5 / 5 Pro

What's in the box ?

Discover the content of the box of your IRIScan Desk 5 / 5 Pro

How to scan a document ?

Discover how to scan a document in IRIScan Desk 5 / 5 Pro. You'll see, it's very easy!

How to scan a book ?

Discover how to scan a book with IRIScan Desk 5 / 5 Pro

How to scan with the shutter button ?

Thanks to its shutter button, IRIScan Desk lets you scans documents without using your mouse or keyboard

How to scan the Front and back of the book ?

Discover how to scan the front and the back of your book

PDF

IRIScan Desk 5 can scan and export to multiple PDF formats

Word

IRIScan Desk 5 can scan and export to Word formats

Epub

Learn how to scan and export your books to epub format

How to use the video mode ?

Discover how to film videos with your IRIScan Desk

How to scan a barcode and export to an Excel file ?

IRIScan Desk can scan barcodes and send them to Excel

How to scan business cards and export to Cardiris ?

Scan your business cards using IRIScan Desk and export them to multiple formats using Cardiris

How to scan an ID card and export to an Excel file ?

IRIScan Desk can scan ID cards and send them to Excel

How to scan MRZ ID and passport ?

IRIScan Desk can recognize MRZ and export data. Discover how to do it

How to scan a passport and export to an Excel file ?

Discover how to scan a passport and export it to Excel

Watch all our videos on Youtube

Do you need complete instructions for using the IRIScan Desk 5 / 5 Pro ? Consult the following manuals:
View all resources and specifications for your product:
What are the limitations and best practices
  • Please always use the black mat supplied with the device
  • The best OCR results are obtained from a matte document; a shiny surface may produce results of lower quality
  • The best results are obtained in standard work environment lighting conditions; too much brightness can affect the quality of the result (direct sunlight, for example, does not suit the scanner)
  • The available book export formats are as follows: PDF image, indexed PDF image & text, JPEG, and ePub. Audio formats (MP3 and WAV) are available as an option with Readiris Corporate
  • This scanner is not optimised for photo scanning
  • A “passport holder” (available as an option for ease of use and optimised results) helps with passport scanning
System Requirements

Windows® software
- CPU: Processor Intel® Core 2 Duo or higher
- Graphics card: Intel® Standard Graphics or higher graphics cards with 512 VRAM
- RAM: 2 GB
- Hard disk: 2 GB
- USB: USB2.0 port
- Windows® operating system: Windows® 7 | Windows® 8 | Windows® 10 or Windows® 11
- Internet connection for software downloading and activation

macOS® software
- CPU: Processor Intel® or Apple-ARM architecture
- RAM: 4 GB
- Hard disk: 4 GB
- USB: USB2.0 port
- macOS® operating system: macOS® Catalina 10.15 up to macOS Ventura 13.6
- Internet connection for software downloading and activation

Our "Helpdesk" knowledge base includes answers to frequently asked questions:
Feel free to contact us if you have a question or if you need help with a product:

If you need further assistance, please feel free to: Ask Us a Question !

IRIS offers you to extend the standard 2-year legal warranty in Europe with the IRIS Care warranty, valid for an additional one or two years: Discover IRISCare

Need to quickly learn how to use your product? Do it fast with a one-hour coaching session with an expert: Discover IRIS Coaching