Contact Us
United States and Canada
| Hotline |
(561) 921 0847 (USA only) |
| Fax: |
561-921-0854 |
| Business hours: |
9:00 AM - 5:00 PM (East Coast) Monday - Friday |
| Contact: |
Contact form US |
| Address: |
I.R.I.S. Inc
955 NW 17th Avenue, Unit,
Delray Beach, FL 33445
United States |
Other countries
| Hotline: |
+32-(0)10- 45 13 64 (Belgian phone number) |
| Fax: |
+32-(0)10-45 34 43 |
| Business hours: |
8:30 AM - 17:30 PM CET Monday - Friday |
| Contact: |
Contact form ROW |
| Address: |
SA IMAGE RECOGNITION INTEGRATED SYSTEMS
I.R.I.S. Group Headquarters
10 rue du Bosquet
B-1348 Louvain la Neuve
Belgium |
| Vat Number |
BE430824708 |
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Secure payment options
When purchasing on our online shop, all exchanged data is sent using a secure connection. Any data you enter is encrypted using the SSL Protocol, protecting it against disclosure to third parties.
The Padlock in the lower right hand (Internet Explorer), top left (Firefox) corner of your browser indicates that SSL encryption is activated. You can also tell that the page is protected if the URL displayed in the address bar begins with "https:".
Credit card Online : Our 3rd party secure online payment system Ingenico accepts all majors international credit cards: Visa, Mastercard, American Express.
PayPal : PayPal is a safe and secured payment system, available world wide.
Credit card by fax : If you do not wish to give your credit card details online you can send them by fax using the "credit card by fax" payment option.
Wire transfer (Money transfer) : Available: at the end of the ordering process print the payment information document , once the payment is confirmed the product will be sent to you.
Payments options available by country
- North America : Credit card online , PayPal and Credit card by fax
- Other countries : Credit card online, PayPal, Credit card by fax and Wire transfer (Money transfer)
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Shipping options
Download delivery
Download delivery is available for Readiris/Cardiris, downloading details are given on the ordering confirmation screen and in the order confirmation email. No CD is sent if you select this option but you can download the software at any time in the future, the product manual and other documentation are available for download in the support section.
Boxed product
Check below for available delivery methods in you country, for exact pricing please refer to the shopping cart page of the ordering process:
USA & Canada: The products ship from our US office.
You should receive a tracking number by email from a leading carrier by email up to 36 hours after placing your order, not counting week-ends and holidays. Orders placed after Noon automatically ship the following day.
Custom duties taxes may apply for Canada (These taxes are the customer responsibility, see Taxes and Duties)
| Delivery option |
Delivery time |
| Fedex SmartPost |
4-10 days |
| FedEx 2 days |
2-4 days |
| FedEx next day |
1-3 days |
Europe: The products ship from our Belgian office.
You should receive a tracking number and invoice by email from IRIS up to 48 hours after placing your order, not counting week-ends and holidays. Orders placed after 8 am automatically ship the following working day.
| Delivery option |
Delivery time |
| DHL shipping |
2-4 days |
All other countries: The products ship from our Belgian office.
You should receive a tracking number (DHL ONLY) and invoice by email from IRIS up to 48 hours after placing your order, not counting week-ends and holidays. Orders placed after 8 am CET automatically ship the following working day.
Shipments sent by post shipping cannot be tracked.
Warning: Custom duties taxes will apply! (These taxes are the customer responsibility, see Taxes and Duties )
| Delivery option |
Delivery time |
DHL shipping
|
3-6 days |
| Post Shipping |
7-21 days (NO TRACKING!)
|
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Shipping Charges
Shipping fees are based on the destination, size and weight of your item(s)
Your shopping cart will show you the amount before you buy.
Lear More |
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